It is the customer’s responsibility to check the reservation and ensure the accuracy of the order details.
All fees are due at time of order or as outlined in your payment agreement. Payments can be made via the website (PayPal) or by check.
In the event of cancellation by the customer, regardless of the circumstances, the following refund terms apply:
Cancellation 4 weeks or less before event date, 0% refund*
Cancellation 4 to 6 weeks before event date, 25% refund*
Cancellation 6 to 8 weeks before event date, 50% refund*
Cancellation more than 8 weeks before event date, 90% refund*
*Transaction fees are non-refundable
Payment plans are available at the discretion of Spark Women’s Retreat for an additional fee of $20. The installment fee is non-refundable and payments are due as outlined in the payment plan. Any payment that is more than 3 days delinquent may result in the immediate cancellation of the order. Refunds will be applied based on the schedule outlined above (#3).
Spark Women’s Retreat reserves the right to change bookings and shall inform the customer as soon as possible. Alternative arrangements will be offered but we do not accept responsibility for costs incurred, including airfare.
Spark Women’s Retreat is not held liable for travel costs including flights, car rentals, or any other transportation to/from the Spark Women’s Retreat location.
Spark Women’s Retreat reserves the right to offer discounts at their discretion. Any discounts do not affect the status of current customers who have paid full price and no discount will be extended or due to them.
The customer shall not use the property except for permitted use and shall not use the property for any offensive, noisy, dangerous, illegal, entertainment, immoral or improper purposes. The customer shall not do anything which may be a nuisance or annoyance to Spark Women’s Retreat and its guests, staff or owners.
The customer shall keep all Spark Women’s Retreat fixtures, fittings, furniture and effects in a clean and good condition and shall replace any articles which are destroyed or missing with articles of a similar kind and of equal value.
Spark Women’s Retreat reserves the right at its sole discretion to terminate use of the property or any of its facilities by the customer in the event of any breach of these terms and conditions. The customer will be required to vacate the property and Spark Women’s Retreat shall not refund payment or accept any consequential liability damages or loss.
Spark Women’s Retreat retains all copyright license rights and sole exclusive ownership of the information, photographs, and material displayed on its website. The material may not be modified, copied, or used in any other way.
Any user of the website must be 18 years of age or older and agrees to be entirely financially responsible for all charges and other fees arising from use of the website.
Spark Women’s Retreat accepts no responsibility for keeping the website up to date and will not be liable for any loss by its failure to do so. We are not responsible for the contents of any links displayed on our website.
Spark Women’s Retreat does not accept any responsibility for missed, delayed, or canceled flights, train, buses, or other forms of transport.
Spark Women’s Retreat reserves the right to alter any facility accommodation, workshop schedule, or activity.
In the event that the customer decides to downgrade their accommodation after monies have been paid, the customer will not be entitled to any refund. If the customer wishes to upgrade, the new pricing will apply.
Activity credits can be used by the customer or customer’s bunkmate. Sales are final for any additional activity credits purchased and no refunds will be given for unused activity credits.
The customer must comply fully with any and all health and safety regulations introduced by Spark Women’s Retreat. The customer must ensure that he/she is medically and physically fit and able to use the facilities and participate in activities. Customers who have injuries or illnesses are advised to seek doctor’s advice if participating in any of the activities or workshops. Spark Women’s Retreat is not liable for any injuries to the customer in his/her use of workshop sites or participation in activities. A customer must always stop and rest if he/she is feeling any pain or sickness and inform a Spark representative of any previous injuries.
All customers participating in an activity will be required to complete and sign a release from liability waiver.
Spark Women’s Retreat cannot accept any responsibility for loss or damage of personal possessions or valuables of the customer.
In the event of a customer having any complaint then he/she will not discuss with any third party and shall notify a Spark representative as soon as possible.
Spark Women’s Retreat shall not be liable for any failures beyond its control. This covers natural disasters, war, ‘acts of God’, closure of airports, road closures, civil strife, accidents or failure to perform by third parties, including suppliers and subcontractors.
Spark Women’s Retreat accepts no liability for loss, damage, injury or illnesses which may be received during the customers stay or traveling to and from Spark Women’s Retreat location.
We recommend that all customers have adequate travel, cancellation and medical insurance for the duration of the trip.
A photographer will be on hand to take headshots and photos throughout the event. Spark Women’s Retreat reserves the rights to use any images captured in marketing and/or promotional materials.
No pets are permitted at Spark Women’s Retreat.
Spark Women’s Retreat is an adults-only event. Participants must be 18 years of age or older at the time of the event.